1. Delivery Slot Selection
Customers can choose preferred delivery slots if available. Slots may vary based on order volume.

2. Order Tracking
Customers receive SMS/WhatsApp updates on order status (Packed, Out for Delivery, Delivered).

3. Contactless Delivery
Available on request. Our team will leave the order at your doorstep and notify you.

4. Delivery Delays
In case of unavoidable delays, our support team will notify the customer via WhatsApp or call.