General category - FAQs

FreshKneaders (“we”, “our”, “us”) prioritizes your privacy and ensures full protection of your personal data.

1. Information We Collect

  • Name, email address, phone number

  • Delivery address & pin code

  • Order history & preferences

  • Payment details (processed securely via payment gateways)

  • Device & browser data (for analytics)

2. How We Use Your Information

  • To process and deliver your orders

  • To send order updates and support communication

  • To improve website experience

  • To send promotional offers (only if you opt-in)

3. Data Protection

  • We use industry-standard encryption

  • Payment details are handled only by certified payment partners

  • No personal data will ever be sold or shared without consent

4. Cookies

We use cookies for:

  • Personalization

  • Analytics

  • Remembering your cart & preferences

You may disable cookies anytime via browser settings.

5. Third-Party Services

We may share your data with:

  • Delivery partners

  • Payment gateways

  • Marketing tools (only for opted-in customers)

6. Your Rights

You can request: